OUR TERMS OF SALES
Users have a right to access and rectify data concerning them, according to the law of 6 January 1978.
The site www.ELITACCESS.com is published by the society JOMEO SAS, whose main activity is the sale on general catalog.
47, rue Cartier Bresson
RCS 809 949 365 PARIS
E-mail : questions@ELITACCESS.com
Hosted by : OVH
These conditions of sale are concluded on one hand by the company above named, hereinafter referred to as "seller" or "ELITACCESS" and on the other hand, by any physical or moral person wishing to proceed to a purchase via the website, hereinafter referred to as "buyer".
The present conditions of sale aim at defining the contractual relations between the seller and the buyer and the conditions applicable to any purchase made through the merchant site www.ELITACCESS.com that the buyer either professional or individual.
The acquisition of an article through this site implies acceptance without reservation by the purchaser of these conditions of sale. These conditions of sale will prevail on all other general or particular conditions not expressly approved by the seller.
PLATYNE reserves the right to modify these terms and conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.
The text and photographs presented on the site are reserved under copyright and intellectual property ; their reproduction, even partial, is strictly prohibited without the express consent of ELITACCESS.
Any implementation of hypertext links to the website without the express permission of the legal representative of the company is strictly prohibited.
ELITACCESS strives to communicate the availability information in the most fair possible, the delivery times displayed on the products in the course of replenishment are subject to change without notice and depend primarily on the information collected from suppliers.
The availability displayed on the site are indicative only, and do not represent a contractual commitment.
The prices of the Products sold on the website are indicated in euros all inclusive of tax except share in the expenses of preparation and shipment.
The prices of the items listed in the catalog at the time of the order will be the only ones applicable to the purchaser. These prices do not include the cost of order processing, transportation and delivery. These costs are the responsibility of the buyer and are invoiced at the end of the order in supplement of the products ordered.
The offers for tariff posted on the website, reported in the press, proposed by mail to people registered to the Newsletter or published by different partners, are valid over the specified period.
Some promotions tariff may be subject to promotional codes. These promotional codes are not cumulative and are not refundable.
So that the buyer can qualify, it is mandatory to register them in the space reserved for this purpose during the validation of the order.
The buyer who wishes to buy a product must obligatorily :
• complete all requested contact details;
• confirm his order after verification;
• make the payment in the foreseen conditions;
The confirmation of the order implies acceptance of these conditions of sale, recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of transactions. The seller will email confirmation of the registered order.
For security reasons and in order to protect our customers from possible credit card fraud, all orders are subject to verification. Additional information may be requested from the buyer to complete his purchase.
A shipping date is indicated before the confirmation of the order. It takes into account the availability and/or the réaprosionnement in the course of the product. Depending on the carrier selected, a delivery date is communicated to the buyer. An exceeding of the delivery date of 14 days and not due to a case of force majeure, allows the buyer to cancel his order by registered letter with Acknowledgement of Receipt. The order is considered as cancelled upon receipt of the letter by ELITACCESS. The buyer exercises this right within 60 days of the expected delivery date. In this case, the refund of the order will be made within a maximum period of 14 days.
Any partial delivery, as required by the buyer, an order containing unavailable products to the agreed delivery date, results in additional costs to be borne by the buyer.
In case of loss or non-receipt of the parcel, the buyer, with the tracking number received by email, must indicate to the carrier the non-receipt of his order and notify ELITACCESS. A survey is conducted with the carrier and may take several days. During this period, no refund or return can be made. After confirmation of the loss of the parcel, of the part of the carrier, the buyer will receive the refund of its purchase or the return of the order.
In case of damage during transport, it is up to the buyer to fill out a claim with the carrier and send us the article.
ELITACCESS committed a claim with the carrier and refund the purchaser within 14 days, if the buyer's claim is well recorded in the carrier.
A pre-order is to order an item that is not yet available , but publication is imminent (less than two months). Your order will be shipped once all products available. If you want to receive the products immediately available more quickly, you will have to place two separate orders. Your settlement is received that the pre-order is made on our web site. Your preorder is cancelled during the first 14 days after your pre-order and you will be fully refunded in respect of the cancellation of the order. Beyond 14, a purchase you made if you no longer want the item pre-ordered. The "preorder" is a reservation priority over a product that allows you from the availability of it to be delivered in priority.
To regulate his order, the buyer will availitself, at its option, of all modes of payment indicated after validation of the basket. The buyer guarantees the seller that it has the authorizations possibly necessary to use the mode of payment chosen by him, during the validation of the order.
The part dedicated to the payment online of the Internet site is subject to a security system (SSL encryption). The flow rate of credit cards is done on the same day of the preparation of the order and not to the validation of the order by the buyer. In case of refusal of transaction by payment centers, the seller reserves the right to suspend the corresponding orders, the buyer will be notified by mail or phone and must contact its bank to release the transaction.
RECEPTION AND RETURN - CANCELLATION
For any purchase at a distance (mail order), the buyer has a period of fourteen days from the date of the day the distance contract is concluded for the exercise of his right of withdrawal without having to justify reasons nor to pay penalties, except, where applicable, of return costs(item L 121 of the CC).
The product must be returned in packaging that is protected so that it does not suffer any damage and remain marketable (cost and risk of return at the expense of the buyer). If such was not the case ELITACCESS reserves the right to refuse the processing of these products. No refund, or can only be achieved if the product packaging has been opened. If you like the product you will be returned to you at your expense.
The product must be returned to this address:
47, rue Cartier Bresson
RCS 809 949 365 PARIS
E-mail : questions@ELITACCESS.com
Phone : 0899 490 287
The refund will be made no later than 14 days after receipt of the article.
Off period of withdrawal, the application fee, support and the delivery are not refundable.
All items are subject to a legal guarantee of conformity (L211 1 of the consumer Code) and a guarantee against hidden defects (articles 1641 and following of the civil Code) allowing him to return the defective items delivered.
Are excluded from the scope of the guarantee, defects and damage caused by wear and tear, by an external accident (e.g., faulty maintenance, shock, lightning, ...), by a use or installation not in accordance with the specifications and manufacturer's recommendations.
For any return under warranty, the shipment is at the customer's expense and at his risk. The exchange fees, are charged to the seller in metropolitan France.
The protection films are a technical product requiring an operation to be placed in a precise dependent of the customer made no warranty is available on this type of product.
The seller, in the process of selling online is only bound by an obligation of means ; its responsibility cannot be engaged for a damage resulting from the use of the Internet network such as data loss, intrusion, viruses, break service, or other unintended problems.
COMPUTING AND FREEDOM
In accordance with the law relating to computers, files and freedoms of 6th January 1978, nominative information relating to the purchasers could be the subject of an automated treatment. ELITACCESS reserves the right to collect information on purchasers including by using cookies.